Frequently Asked Questions

What is Divina^™?

Divina^™ is the latest generation 3D scanner and simulation system from AX3 Technologies. It is the alignment of customer needs with the world class design and the latest computing and 3D image capture technologies. The result is functional art that brings the best of high technology to your practice through the following features:

3D Capture

The Intel's RealSense™ SR 300 allows creating amazing high-quality images with. The company's newest camera sensor capable of Full HD capturing (1920 x 1080) with a 3D depth range of 20cm to 150cm.
Adjustable LEDs

The perfect light environment could be set up according to your needs with the diffused ultra-bright adjustable LEDs allowing you to choose from a range of tones from warm to cold
Three axis rotation

The 3-axis rotation capabilities of the sensor allow for optimized scanning trajectories, more capturing angles and complex routines. with an adjustable height ranging from 80cm to 178cm
Intel^® Partnership

Divina has partner with Intel^® to bring the best game to the table. Divina^™ scanners are powered by the latest Intel Skull Canyon NUCs. The most powerful mini-PC developed by the Company

What are the components inside the box?

Divina^™ Scanner
Keyboard
AC Universal Adapter
USB Cable
HDMI Cable

Frequently Asked Questions

The DivinaScan shows a "tracking lost" alert message and cancels the scanning process. What should I do?

Be sure to position the patient in the correct way, in front of the camera, when it is in the home position at 30 cm of distance from it, use the target that shows the program to center the torso of the patient on it, adjust the height in such a way that the horizontal line is above the shoulders.

The DivinaScan program shows the error: `PXCM STATUS ITEM UNAVAIBLE`. What should I do?

Please submit a ticket by clicking here.

The scanner is not responding to any command (rise, lower, scan, etc). What should I do?

Reset the scanner. If the problem persists, please contact support by clicking here.

The is connected but doesn't show any image (black screen). What should I do?

Reset the Application. If the problem persists, please contact support by clicking here.

Where can I find more information about Divina?

For more information please visit https://divina.motivaimagine.com

Divina™

Frequently Asked Questions

What is Divina™?

What are the components inside the box?

Frequently Asked Questions

The DivinaScan shows a "tracking lost" alert message and cancels the scanning process. What should I do?

The DivinaScan program shows the error: PXCM STATUS ITEM UNAVAIBLE. What should I do?

The scanner is not responding to any command (rise, lower, scan, etc). What should I do?

The is connected but doesn't show any image (black screen). What should I do?

Where can I find more information about Divina?

Divina^™

What is Divina^™?

The DivinaScan program shows the error: `PXCM STATUS ITEM UNAVAIBLE`. What should I do?